Shipping & Return

Shipping Policy

** No FREE shipping available during our Summer Blow Out Sale!

 

All orders in the continental US get free ground shipping on orders of $150+(standard delivery). Orders of less than $150 will incur a $7 shipping fee.

Orders with ground shipping will take 24 to 48 hours to be processed after credit card authorization (which can take up to 24 hours) and then shipped. This does not include weekends and holidays.

  • You will receive an email once your order has been shipped for tracking.
  • We will use either UPS or USPS as our shipping carriers.
  • Delivery days will never be on Sundays and holidays.
  • Standard delivery shipping to arrive 5 to 7 business days.

2nd day air $15.00 must be confirmed Monday through Friday before 1:00 p.m. CST. This does not include weekends and holidays. Credit card authorization can take up to 24 hours for approval.

Return Policy 

If for any reason you do not love your items, they can be returned up to 30 days from your purchase!

  • All SALE & CLEARANCE items will be final sale and cannot be exchanged or returned.
  • Returns for FULL credit to the original payment method must be made within 15 days from purchase.
  • Returns for ONLINE credit must be made within 16-30 days from purchase.
  • We do not accept anything after 30 days.
  • All returns MUST have tags intact when returned.
  • Exchanges are not currently available.

Can I return an online order In-Store?

Yes! You can drop your item(s) off with the original invoice anytime during normal business hours. Please allow 3-5 business days to process your online return. Same day online return processing is unavailable when you drop your item(s) off in-store.

Regular Price Items purchased with a coupon code of 20% off or more are returnable for online credit only.

Items purchased as part of a Pre-Sale special are returnable for online credit only.

Send by Mail

Use U.S. Post Office delivery service and return to the following address:
Indigeaux Denim Bar & Boutique
116 Palafox Pl.
Pensacola, FL 32502

Please allow us up to 14 days to take care of your request from the time we receive it.